I test drove several cars from several dealerships before finalizing Giulia. Tim made my decision very easy. He is the one of the best car salesman I have met. He answers all queries with patience, knows not to push too much, happily takes you to multiple test drives, and more importantly gets you a great deal. In fact their whole sales team - Tim, Shekh, and the manager are all great. They treat you well. If I had to nit-pick, I'd say their finance team can be a bit pushy. Overall, very happy with the experience so far.
Great experience as always! Jeff is always pleasant to deal with... even when I may not be. They even went as far as washing, vacuuming, and cleaning the windows! Exactly what you'd expect from a high end luxury service center!
I went to get a quote for a spray paint stain on my car. The rep at the counter came out with a cloth and some solution and removed the spray paint right there FREE of charge! Thank you for making my experience painless and stress FREE! Thank you for the great customer service skills and not just looking for $$$! This definitely put me in a better spirts this morning!! Thank you so much! I highly recommend them! I’ll be sure to refer everyone to you all!
Awesome dealership!Seemed to really care about me!Did everything they could to get me a car I would like and keep liking the whole time I have it! Everyone there was very cool and helpful! Was the best car buying experience ever! Thank you all sooo much!!
we worked with Justin Howard to purchase an Alfa Romeo Giulia. Throughout the process he was helpful, straightforward and good to work with. I generally hate the retail experience, especially the car dealership experience, but I felt that we were treated with respect and we did not feel pressured at any time.We are very satisfied with the process at Faulkner Alfa Romeo.
I think we got a good price from this dealer however it's been 3 weeks since we made our purchase and the 'IOU" promises the salesman and sales manager made to us in writing, such as repairing paint defects and assuring us that our car would be covered by a certified used 5yr/100k mile Alfa Romeo warranty have not been fulfilled nor even scheduled despite several requests from us to do so. I kind of saw the warning flag when for some mysterious reason their emails never made it through to our inbox which is why it was a good ...
Friendly sales people and hot cars. What more could you want?
This was the BEST experience purchasing a vehicle at ANY dealership I’ve EVER been to! The Salesman Sheikh was awesome and the Sales Manager Bill was the best! I appreciate the easy going nature and kindness of everyone I dealt with here! I will be back!! Thanks!!
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